Sterling Raw is a pre order raw dog food company which operates mainly using Facebook as a platform. There are currently 2 private Facebook groups where orders are placed. Each month a post will be submitted notifying everyone in the group that orders are open. Orders are placed by commenting on the current order post, by sending me a message through Messenger or by email if you are not on Facebook. Customers are given a 2 week window to place and pay for their orders, which are delivered 2 weeks after. We currently do not have retail locations, or offer local pickup on Vancouver Island, delivery only. Our warehouse is currently in Gibsons which is where orders can be picked up. 

WHERE DO WE DELIVER: We deliver to pre determined pick up spots in Gibsons, Sidney, Victoria, Langford, Mill Bay, Duncan, Ladysmith, Nanaimo, Courtenay, and Campbell River. We do not at this time deliver to individual households.

HOW MUCH IS DELIVERY: Delivery to the Island is $5 per 20 lb box and $10 per 40 lb box with a $10 minimum delivery fee. There is no delivery fee on treats, bones or supplements if a box of raw is ordered. Delivery fee is waived if 200 lbs or more is ordered. There is no delivery fee to Gibsons.

HOW DOES DELIVERY WORK: Dates for delivery are pre determined, set about 6 months in advance and will be posted in the Facebook group (pinned in the "Featured" section). Orders to the Island are delivered once a month, usually mid month. Occasionally delivery dates need to be changed due to circumstances outside of our control (Cold storage or trucking issues) A group message (on Messenger) is sent out the Monday before delivery with the confirmed delivery times and locations, and to keep everyone up to date on the delivery day incase of delays eg traffic delays. Orders are organized on pallets the week before and shipped over to the Island using frozen/reefer trucks and sent to cold storage. The pallets are picked up and brought to the designated delivery spots.

If you are on Vancouver Island and want to place and order using Facebook join this group-->  Sterling Raw Vancouver Island Order Group

If you are on the Sunshine Coast and want to place an order using Facebook join this group--> Sterling Raw Sunshine Coast Order Group

If you are not on Facebook and would like more info or to place an order please send us an email